How would you explain to a child how to walk? Or explain what exactly it is you’re doing when you speak? Often, the things that come most naturally to us are the most difficult to explain to others. And sometimes, our jobs – our professional skills – can fall in that category.
This episode touches on experiences we discussed way back when BTB was just a concept. And when we heard about our friend Zaid’s experiment on expertise and the takeaways he was finding, we decided now was the time to synthesize our own anecdotes and come up with ways to “check your expertise.”
Download the episode here.
As an overview, here are some general Do’s and Don’t’s when it comes to engaging in conversations where expertise level might be unequal:
-Don’t be condescending
-Remember that your expertise had to start at the beginning at one point too
-Remember your “audience”
-Try to avoid jargon and be patient
-Is the topic someone might feel judged or self-conscious about for not being aware of?
-Start by acknowledging that you might be covering something he/she already knows and that you can speed up if needed
-As the learner, think about how to make the information stick in a way that works for you
-Use other examples or metaphors to draw connections (like Mean Girls! That always works for Eunice!)
Here are the links we talked about in the beginning of the podcast:
If you’re interested in learning more about Zaid’s experiment, his full paper is available here.
AND! Our happiness initiative articles: